What types of prints does your booth offer?

We offer two print formats:
• 4" × 6" & 2" × 6" glossy photo prints
• A4 editorial-style prints on premium paper (our signature “newspaper” design)
Both formats deliver a unique, high-quality keepsake for your guests.

Can we customize the print design?

Absolutely! Custom design is one of our core features.
You can personalize the theme, colors, layout, typography, and overall style of your prints.
Once your booking is confirmed, we’ll send you a short design questionnaire and continue communication through email to collect all your creative ideas. Our team will help bring your vision to life from concept to final print.

Which areas do you serve?

We currently serve Toronto and surrounding regions.
If you're unsure whether your event location is covered, feel free to reach out — we’re always happy to check.

How early will your team arrive for setup?

Our team typically arrives 45 minutes before the event for setup.
Setup is included in your package at no extra charge. We will also coordinate with your venue in advance to ensure everything runs smoothly.

How much space do you require?

Our setup requires approximately 6–8 feet of space for the machine, backdrop, and guest flow.
If your venue has limited space, we’re happy to recommend layout solutions.

Do you need access to power outlets?

Yes, we need access to one standard power outlet within a reasonable distance.
We can provide extension cords if needed.

Can the booth be set up outdoors?

Yes — outdoor setups are welcome.
However, we require a flat, covered, and weather-protected area to ensure safe operation and print quality. For backyard weddings, tents, patios, and covered terraces work perfectly.

Do you provide digital copies of all photos?

Yes. After your event, you’ll receive a full digital gallery of all photos taken — ideal for sharing with guests or posting on social media.

Is an on-site attendant included?

Yes, a fun on-site attendant will be present throughout your event to guide guests, manage the flow, and ensure everything runs seamlessly. No worry about your poses – they will guide you if required.

What is your cancellation or rescheduling policy?

Deposits are refundable as long as customers have reached out in writing to one of our representatives at capture@kairosatelier.ca 48 hours prior to their event date. Please refer to our cancellation policy.

How durable are the kraft paper prints?

Our kraft paper prints are produced on premium, thick, archival-quality kraft stock. We will also provide plastic bags with OPP material - a strong, transparent, and moisture-resistant plastic film that can protect the paper prints.